Frequently Asked Questions
Everything you need to know about shopping with The Seat Shop.
What is the average shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping may vary between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be initiated through our online portal for a different size or store credit.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Are your materials ethically sourced?
Yes, we pride ourselves on working exclusively with fair-trade certified manufacturers and using high-quality, sustainable fabrics to ensure both style and social responsibility.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.